Connection & Network

Question 1

Why won't my PS5 connect to the internet?

Accepted Answer

PS5 internet connection errors are usually caused by PSN server outages, router issues, weak Wi-Fi signal, or incorrect DNS settings. Fix in order: (1) Check status.playstation.com for outages. (2) Fully restart your PS5 and unplug your router for 60 seconds. (3) Change DNS to 8.8.8.8 (Primary) and

Question 2

How do I change DNS on PS5?

Accepted Answer

Go to Settings → Network → Settings → Set Up Internet Connection. Select your Wi-Fi or wired connection and open Advanced Settings. Set DNS Settings to Manual and enter Primary DNS: 8.8.8.8 and Secondary DNS: 8.8.4.4 (Google's public DNS). Save and run a connection test. This fixes most DNS-related

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