Connection & Network - PlayStation FAQ | GhostKeys

Question 1

Why won't my PS5 connect to the internet?

Accepted Answer

PS5 internet connection errors are usually caused by PSN server outages, router issues, weak Wi-Fi signal, or incorrect DNS settings. Fix in order: (1) Check status.playstation.com for outages. (2) Fully restart your PS5 and unplug your router for 60 seconds. (3) Change DNS to 8.8.8.8 (Primary) and

Question 2

How do I change DNS on PS5?

Accepted Answer

Go to Settings → Network → Settings → Set Up Internet Connection. Select your Wi-Fi or wired connection and open Advanced Settings. Set DNS Settings to Manual and enter Primary DNS: 8.8.8.8 and Secondary DNS: 8.8.4.4 (Google's public DNS). Save and run a connection test. This fixes most DNS-related

Question 3

How do I fix PSN error NW-31246-6?

Accepted Answer

Error NW-31246-6 means your PS4 or PS5 cannot connect to the PlayStation Network due to a network or DNS issue. To fix it try the following steps in order: Check PSN server status at status.playstation.com — if PSN is down, wait for it to come back online Restart your console and router — fully powe

Question 4

How do I fix NAT Type on PS5?

Accepted Answer

NAT Type on PS5 affects your ability to connect to other players online. Type 1 is open (best), Type 2 is moderate (good), and Type 3 is strict (causes connection issues). To check your NAT Type go to Settings → Network → Test Internet Connection — your NAT Type is displayed in the results. To fix a

Question 5

How do I check PSN server status?

Accepted Answer

To check if PlayStation Network is down, go to status.playstation.com. This is Sony's official PSN status page and shows the current status of all PlayStation services in real time including PlayStation Network, PlayStation Store, PlayStation Video, and more. A green indicator means the service is r

Question 6

How do I fix PS5 error CE-107891-6?

Accepted Answer

Error CE-107891-6 means content isn't installing properly on your PS5 — it appears when a game or app can't start due to corrupted or incomplete game data. This commonly happens after an interrupted download, a failed update, or when copying a game from an external drive to the internal SSD. Try the